Registration Services

CriticalControl provides a full suite of services to operate on behalf of clients or assist clients with their registration processes. These services can be completed on client sites or in CriticalControl offices in Calgary and Edmonton for registrations in hard copy forms and for electronically submitted forms. As a part of our service offerings we look to enhance and automate registration processes including electronic registration services. CriticalControl provides registration services for the following types of operations, plus common services, as follows:

Land Titles:

• Electronic scanning of incoming documents for tracking purposes
• Completion of Service Requests and data entry on behalf of the client
• Identification of specific time-sensitive, critical documents and special handling processes
• Provide copies of Land Title documents to clients as requested
• Provide search services on historical titles and provide copies of all cancelled titles
• Scanning, indexing and downloading of images to the database of completed registered documents

Vital Statistics:

• Matching of supporting documents for birth, death, and marriage registrations
• Screening of registration forms to ensure compliance with the various acts, regulations, policies and internal processes
• Data entry of registrations into the Vital Statistics database
• Scanning, indexing and downloading of registration forms into the database
• Production and submission of electronic reports to Statistics Canada
• Inventory and control of all Vital Statistics Certificates - birth, death, marriage
• Printing of requested birth, death and marriage certificates
• Controlled distribution of certificates either via pick up, mail or distribution to a Registry Agent Office

Motor Vehicles:

• Receipt, scanning, and indexing of all Motor Vehicle documents including vehicle license renewals, driver’s license renewals, change of ownership, new vehicle purchases etc.
• Inventory control of renewal tabs
• Distribution for all internet renewals processed in Alberta
• Quality review of all personalized plates for the Province
• Registration and distribution of all personalized license plates

Corporate Services:

• Review of Corporate Non-Profit Companies and Societies incorporation documents ensuring compliance with the various acts, regulations, and administrative policies
• Issuing letters for non-compliant incorporation documents
• Assisting clients via phone or in person to understand the non compliant issues and corrections required to be compliant
• Data entry and registering the incorporation in the Corporate database
• Production of the incorporation certificates
• Reviewing by-laws and proposed changes to ensure compliance and authorize or reject as required

Common Services:

• Receipt of incoming payments
• Depositing of receipts in the bank
• Entering of payments into the Revenue/Accounts Receivable systems
• Client Counter services to receive and distribute documents
• Mail delivery services
• Distribution services including mail, courier and pick up
• Boxing of documents for records filing purposes
• Setup and establishment of one time vendors for registrants
• Counter Services to support client programs
• Completion of status reports, control reports, administrative reports etc. as required