Government
Helping Governments with effective and efficient service delivery solutions.
Governments face a set of challenges that are growing more complex each day, including decreasing budgets, limited availability of resources, and increased security requirements. CriticalControl provides a range of services to address these issues and help our clients in the public sector to leverage information management technologies and effectively manage business processes.
CriticalControl is a Vendor of Record in several provinces and our outsourcing facilities have received advanced security clearance. Purchasing arrangements for both our imaging products and services are in place at the federal, provincial, and municipal levels throughout Canada. For more information or specific details, please contact us.
- Outsourced Process Management Services
CriticalControl offers a full suite of outsourced services to operate on behalf of clients, or assist with the management of daily business processes enabling our clients in the public sector to better focus on the business of government.
We manage registrations, documents and other information for a variety of provincial ministries in Canada under long term contracts. Our process management services include the administration and handling of land titles, vital statistics and motor vehicles information in addition to many other common services. Our flexible service delivery can be completed on client sites or in our facilities across Canada.
- Professional IT Services for Enterprise Content Management Requirements
CriticalControl has implemented numerous document and records management systems within federal, provincial, and municipal departments across Canada, enabling governments to improve document and case management capabilities, ensure regulatory compliance, and improve service delivery with instant access to documents and images.
Our depth of experience with document management, web content management, collaboration, imaging/workflow, automated data capture and records management technologies ensure our ability to offer IT services that will add value to your organization.
- Imaging & Micrographic Equipment Procurement
As Canada’s leading equipment supplier, we are able to offer a full range of imaging and micrographic products to meet every requirement - including high volume production; work group; wide-format; distributed capture; and cheque imaging applications. We also provide warranty service contracts to maintain minimal equipment downtime.
CriticalControl is a preferred supplier to many government departments, assisting to select the right products to meet the organization’s requirements, and delivering outstanding installation service and training on use of the equipment to end users.